Shop with JCH online · complimentary tracked UK delivery on every order
Client care

Delivery & Returns

Delivery

Every order is sent with complimentary tracked UK delivery. Pieces are dispatched from the United Kingdom, carefully gift-boxed and fully insured in transit.

  • Orders placed before 1pm are usually dispatched the same working day.
  • Delivery is by tracked, signed-for Royal Mail Special Delivery.
  • You will receive a tracking number by email once your piece is on its way.

Returns

Each piece is a genuine antique or estate item, described and photographed exactly as it is. If it is not right for you, it may be returned within 14 days of delivery for a refund, provided it is unworn and returned in its original condition and packaging.

  • Please contact us before returning any item so we can advise on secure, insured postage.
  • Return postage is arranged by the buyer unless the item was not as described.
  • Refunds are issued to the original payment method once the piece is received and checked.

Questions

For anything about an order, delivery, or a specific piece, message us on Instagram and we will be glad to help.